Contact information

How to Contact Me

Do you have a question about a product, your order, or my online shop? I will be happy to assist you personally.

Frau Muschel – Curated Treasures

Owner: Katharina Eul
Hölkeskampring 147
44625 Herne
Germany

Email: Frau-Muschel-An-und-Verkauf@protonmail.com

Questions About an Order

If you are contacting me about an order you have already placed, please include your order number whenever possible. This will help me identify and process your request more quickly.

Response Times

Email inquiries are usually answered within one to three business days.

Right of Withdrawal and Returns

Information about your right of withdrawal, returns, and refunds can be found on the “Right of Withdrawal” page.

You may also exercise your right of withdrawal by using the “Withdraw from Contract” button provided on the website.

If you have any questions about a return, please contact me at: